Posts Tagged 'facebook'

Social media: Taming the dark side

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By Harry van Versendaal

About a quarter of the global population is now on Facebook, yet only a small fraction seem aware of the world-shattering implications of this reality. Facebook and other social media such as Twitter, YouTube, Instagram and Snapchat have irreversibly transformed the landscape of human interaction to an extent that was unthinkable only a few years ago.

They have changed the way we do things.

It’s not all good. In a new book called “Look At Me!” (Iolkos, in Greek), Athens-based journalist and new media analyst Manolis Andriotakis discusses the pitfalls of our increasingly wired world: distraction, obsession, fabrication, ruthless self-promotion, addiction to the dopamine rush, dwindling attention spans (the average time spent on any web page is now down to eight seconds, so chances are that few people will read beyond this point).

Andriotakis, a tech-optimist author of a 2008 book on blogging and director of a short documentary on Twitter released in 2012, couples his warnings with pragmatic advice on how to tame the dark side of social networking and put these new tools into meaningful service.

He spoke to Kathimerini English Edition about the challenges of virtual living, the lessons of the recent US election, his regular digital detoxes and about how posting too many cat pictures can be bad for your career.

In a recent article for The New York Times, computer science professor and writer Cal Newport said that the ability to concentrate without distraction on hard tasks is becoming increasingly valuable in an increasingly complicated economy. Social media, he argued, weaken this skill because they are engineered to be addictive. Have we perhaps overestimated the role of social media in building a career?

Social media are indeed engineered to distract your attention. You need the tools, the critical ability and the skills to regulate their use so that you do not end up hostage to them. This book is about taking control. Engaging in social media is not some form of meditation; it’s not some daily habit to which you can let yourself go completely. If you allow that to happen, you can be completely sucked in. It happens to me too. Whenever I let my defenses down, I lapse into obsessive use that is very hard to escape.

Career-wise it can be a useful tool to promote your work, to enrich and distinguish your professional identity. But, again, it’s easy to lose focus and indulge in shallow self-promotion.

Is it not elitist to place an arbitrary sense of purpose on people and social media? One person may like posting cat pictures while someone else may enjoy looking at them. Is it imperative that they have a strategy?

Sure. But Newport is talking about career-building. And if you are being screened for a job, having too many cat pictures on your wall could prove bad for your career. You need to build up your defenses, yet the average user doesn’t do that. My point is: Take a step back and think. It’s the case with every new technology. You can hurt other people. You can also hurt yourself.

Are social media nurturing a new type of man? A narcissistic, distracted and hypersexual man at that? Or is this a case of old symptoms manifesting themselves through a new, potent vehicle?

Social media are certainly a new vehicle, but they can also cultivate new symptoms. We are dealing with a new technology that accelerates, empowers and stimulates. It presents us with a challenge. And the manner in which we – as individuals and as a collective – choose to deal with this challenge will determine whether social media will drag us down or help us evolve.

Why do people feel an irresistible urge to share their lives online?

There is something both sick and healthy in the need to share. The healthy part is rooted in the act of sharing, in the need to feel that you are a member of a larger community, and you want to reach out to people. People can, for example, share a health problem because it could help others prevent it.

But there is also a dark side which usually comes in the form of narcissism, self-promotion, or the urge to manipulate other people. I couldn’t say on which side the scale is weighted or whether you can always tell between good and bad.

It seems that “likes” have become a new social currency. How problematic is that?

Likes are the result of a complex psychological mechanism. The shallow, first level is certainly dominant – particularly on Instagram. However, although the volume of likes is not always a safe indicator of actual value, this is by no means exclusive to the realm of social networks. In any case, social media give you the opportunity to make sophisticated content more accessible.

Are people’s online identities the same as their regular identities?

No, you are not the same person. You construct a persona. It may even be a better version of yourself, a sexier, a sharper, more interesting self. Ultimately, the way you communicate your message, the attitude, often says more about you than the message.

Does it concern you that online interaction often eclipses face-to-face interaction?

You might as well be a hypocrite out there in the real world and an honest person in the virtual one. If you wish to construct a lie, you can do so in either world.

Facebook is accused of winning Donald Trump the US presidency by propagating fake news and helping generate the bulk of his campaign’s 250 million dollars in online fundraising. The tech-optimism of liberal pundits seems dead in the water. Are social media value-free?

Well, social media did not help democratize China, where you still rely on VPNs [internet connections that bypass the country’s firewalls and online censorship] to get round its “Great Firewall.” In Turkey, President Recep Tayyip Erdogan has repeatedly blocked access to Facebook and Twitter. Authoritarian governments can shut down the internet or build bot armies. In fact, it looks like the bad guys can make a more effective use of social media. Trump played dirty and he won. The lesson of his campaign was that playing dirty can be very effective. It’s as if the right to play dirty has been democratized. The question is, how can you outplay these guys? It’s a machine of war.

You like to take a break from the internet about once a year. What do you gain from staying unplugged?

My digital detox, as it were, helps me protect my mental health and my relationships. It helps me refocus. The internet feeds addiction, grandiosity, narcissism. You cannot wipe these out. They exist in all of us, and they exist in me too. The break allows me to reboot and clear my head.

In your book, you raise the issue of the need for digital education. You are basically recommending a way of doing things on the internet. That could raise eyebrows among those who cherish the disorderly nature of the online world.

I am not suggesting here that everyone should conform to a common purpose. I too celebrate the fluid nature of the internet. I would hate to be in a world full of predictable people or people who were serious all the time.

What I have in mind, rather, is a more holistic approach. You need to understand that most of what you do online is build connections with other people. You are not just talking to yourself. What you say can have an impact on other people, it can hurt other people, or it can backfire. Your words are not balloons floating up into the sky.

It would be better not to sleepwalk into the internet. But this is unfortunately how most people immerse themselves in social networks. Inevitably, they fail to see both the risks as well as the opportunities.

You can find out more about Manolis Andriotakis’s at www.andriotakis.com.

Can shock value spur change?

By Harry van Versendaal

The decision by most mainstream Western news organizations last week to run a – now iconic – photo of a drowned Syrian boy lying face down on a Turkish beach generated a substantial amount of commentary and polarized views.

It is not the first time that broadcasters and print media have faced such a dilemma. Responsible editors – not the titillating tabloid type – regularly scratch their heads in seeking a path between maximizing truth-telling and minimizing harm. Harm, for that matter, can go two ways: offending the public that views these images as well as violating the dignity of those who are depicted in them.

Shoot

Professional photographers are, inevitably, the first to make the call.

Giorgos Moutafis, a freelance photographer who has over the years documented the struggle of Europe-bound migrants and refugees for several foreign publications, has no qualms.

“I would have definitely taken that picture. Perhaps I would not have shot it the way it was, but I would take it. All my images are made to be published, or I would not be doing this job,” he told Kathimerini English Edition.

That does not mean that anything goes, Moutafis says. Just like a story, a photograph too can be made in different ways. “You need to protect these people. Put your own moral values before the lens. It’s not always straightforward,” he said.

“The important thing is to document what happened, not to personify the incident. You have to make sure you stay focused on the facts. For me it is not just about one dead Syrian boy, it’s about the hundreds of people who perish on the way to Europe,” he said.

Viral

The image went viral on social media last Wednesday after at least 12 presumed Syrian refugees died trying to reach Greece’s eastern Aegean island of Kos – a popular gateway to Europe for thousands of people seeking to flee war and poverty in the Middle East and Africa. The boy’s body was washed ashore along with several other victims.

At first glance, the picture, taken on a beach not far from the Turkish resort town of Bodrum, is deceptively benign. It shows a dark-haired toddler wearing a bright-red T-shirt and shorts and lying prone in a sleeping position, soaked, with his head resting on the sand as the waves lap at his hair.

The photo sparked a barrage of photoshopped memes and tribute videos on Facebook and other social media.

A second, less jarring image that many news organizations chose to run instead portrayed a grim-faced police officer carrying the tiny body away from the scene.

The boy was subsequently identified as 3-year-old Aylan Kurdi, from the war-ravaged town of Kobani in northern Syria, where Kurdish regional forces have fought against ISIS militia. His 5-year-old brother and their mother also drowned.

Share

Aris Chatzistefanou, an Athens-based journalist and left-wing activist, has often shared online graphic images of asylum seekers who died trying to enter Europe. He uploaded Aylan’s photo as well as a number of other, more graphic images from recent migrant tragedies. He defends publication on political terms.

“If journalists showed the world what really happens on the battlefield, then the idea of war would be unacceptable to all men,” Chatzistefanou said.

Warnings of compassion fatigue and claims that insensitive visibility risks sacrificing the dignity of the dead, he says, smack of irony and hypocrisy.

“These people were shown little respect while they were alive,” he said, slamming Western compassion over the dead bodies along the European border as hypocritical.

“We show compassion for political reasons: to evade criticism of the notion of Fortress Europe,” he said regarding the 28-member bloc’s migration and asylum policy.

Thousands of refugees drown each year in their desperate bid to reach Europe. The EU spends billions of euros guarding its borders as its member states squabble over which shoulders this undue and unwanted burden should fall on – a burden that is, at least in part, of their own making: It was Britain, France and the United States which backed the Syrian opposition in the early stages of the uprising against Syrian President Bashar al-Assad’s rule and then left them to their own devices.

Confront

Lilie Chouliaraki, a media and communications professor  at the London School of Economics, is critical of what she calls “the distribution of witnessing ‘roles’ in the global distribution of images.”

More often than not, she argues, those who witness images of suffering are viewers in the West, while those who suffer belong to non-Western zones of war, disaster and poverty.

“Part of this global distribution is a particular regulation of the flow of images of death so that extreme images of distant others are kept away from Western public spheres on the grounds that the West needs to be protected from the potential trauma of seeing others suffer,” she said attacking the taboo of public visibility as “hypocritical.”

“It privileges the protection of those who safely watch over those who truly suffer; and it obscures the indirect responsibility of the ‘innocent’ West in the wars or disasters it is to be protected from,” said Chouliaraki, an expert on the mediation of disaster news and author of several books, including most recently “The Ironic Spectator: Solidarity in the Age of Post-Humanitarianism.”

“My view is that avoiding confronting the shock of a child’s death on screen or other similar spectacles runs the risk of turning Western publics into self-concerned, inward-looking and ultimately narcissistic publics who may show compassion for others like ‘us’ but don’t really think about or feel for the tragic fates of those far away,” she said.

The law

Publishing some of these photographs could be challenged on legal grounds, legal expert Niki Kollia notes, even though it would involve separate actions being taken in each country the image has appeared.

In Greece, the law foresees imprisonment of up to six months for anyone charged with disrespecting the memory of the deceased.

But Kollia believes that this is wrong when the photograph is taken in the context of reporting the news.

“Banning these images for ethical, political or religious reasons would deal a hefty blow to journalism,” said Kollia.

Empathize

But critics warn against giving in to what has been called “the pornography of pain” and the superficial, self-satisfied feelings of sadness and morality when sharing a grisly picture on social media.

Alexia Skoutari, an Athens-based activist who works with refugees, is skeptical of the use of visceral imagery even if that is employed in a bid to awaken people to humanitarian disasters. Resorting to emotionalism instead of thoughtful discussion is an unwelcome sign.

“It shocks me that it would take pictures of a dead toddler to mobilize empathy. Why would you need to see something so brutal to feel compassion and understanding about another man’s plight?” she said.

Impact

Do the people who saw Aylan’s pictures have a better understanding of the situation than they did before? Can the image of a lifeless boy on a beach change the refugee debate?

During his annual State of the Union address to the European Parliament in Strasbourg on Wednesday, European Commission President Jean-Claude Juncker announced proposals for a radical overhaul of the bloc’s migration policy, including the opening of legal channels to coordinate arrivals in Europe and permanent systems for distributing the influx of refugees across the continent.

For Chouliaraki, dramatic footage has the power to raise awareness and donations, as well as put pressure on urgent and more efficient measures to tackle the refugee crisis. But it can do little insofar as it concerns tackling the broader causes of the crisis.

“This is a matter of geopolitical and economic interests and it would be naive to believe that images have the power to decisively affect global politics,” she said.

The truth is that rarely has media coverage of humanitarian disasters managed to prompt Europeans to action.

In October 2014, a boat went down off the Italian island of Lampedusa, killing 366 migrants and asylum seekers on board.

“Back then, again, European leaders were shocked,” said Eva Cosse, an Athens-based expert with Human Rights Watch.

“But did they replace the persistent emphasis on border enforcement with the imperative of saving lives and providing refuge to those in need? No, they didn’t.”

Too big for his garage

By Harry van Versendaal

In a recession-wracked city where one is constantly being told that the crisis is an opportunity to be taken advantage of, it is refreshing to actually meet someone who has succeeded, with little means but plenty of drive, to create something out of nothing.

In the span of just two years, blogger Manolis Andriotakis, has published a new book, created a weekly webcast presenting fresh publications and, most recently, launched an independent online channel called GarageTV. To top it all off, Andriotakis just finished a documentary – his third – about what has been one of the most useful tools in the process: Twitter. “#Followme. Exploring Twitter,” a 33-minute film on the pioneering microblogging website, features interviews with media experts and local tweeps, and which premiered at the 15th Thessaloniki Documentary Festival.

Speaking from a bare, soft-white lab overlooking the capital’s former entertainment mecca, Psyrri – now a scruffy, derelict neighborhood filled with empty shop fronts – Andriotakis, a cheerful, soft-spoken man in his late 30s, talks about his efforts to create a platform that will encompass all his concurrent interests and activities. “The big wager is to make all this financially sustainable. We are in the middle of a broad-scale redistribution of power with the Internet operating as a vehicle for change. I think that one of the biggest challenges that everyone, including those who still have a steady job, has to face is the need to adopt new sustainability models that do not rely on traditional channels of power,” he says during a break from a class on online video journalism that he is teaching. With Greece locked in its sixth year of recession and unemployment hovering well over 26 percent, it all makes perfect sense.

Born in downtown Athens, Andriotakis spent most of his childhood years in Kypseli, one of the capital’s densest and most congested neighborhoods. He and his wife moved to a suburb north of Athens a few years ago, mainly to find some peace and quiet. “The thing is I do need quiet,” he says. He recently published his seventh book, “I was Black and White,” a collection of sketches, texts and poems inspired by the Greek crisis. After turning his garage into a makeshift studio, he went on to launch “GarageBooks,” a weekly online program where he presented new books and interviews. More than a year and 44 shows later, “GarageBooks” is probably still the only book show out there but to his disappointment, it’s something that most local publishers do not seem to appreciate. Andriotakis, who depends on translation and video work to make a living, still needs to dig into his own pockets for most of the preview copies. He and the growing number of people behind the new channel are looking for ways to make the project sustainable without giving in to online ads and product placement.

“Sure, you need to support yourself. However, I am trying to do this without compromising my values. That is very important to me. I want to be flexible, but it is very important. It’s a more difficult path, but it is more in line with what we are going through. If it does not work, I am always willing to re-examine my options,” he says. He knows that some critics will always be waiting around the corner. But he remains optimistic, and there are already signs that it will become sustainable.

Andriotakis was still working for Eleftherotypia newspaper when he started to blog in 2004. He logged on to Twitter five years later. The move from blogging to microblogging came naturally, he says. But it came at a price. As with most bloggers, Twitter took his time and energy away from lengthier, more analytical blog posts. “But it was also a more interesting place to be in,” he says.

Twitter, as well as Facebook, are always open on his computer screen. His interpretation of them is utilitarian, almost technocratic. “They are tools for achieving objectives,” he says, adding that he uses them selectively, taking advantage of the strengths of each service. But he makes no secret of his preferences. “Twitter is more dynamic, more direct, but also more demanding. Its 140-character limit means that you have to be laconic, but that is also its comparative advantage because it forces you to be more precise,” he says. “Twitter is also more versatile. It is more receptive to social change, to the entrance of new users,” he says, with recent data showing the San Francisco-based network has surpassed half a billion members – about a third of the active global Internet population.

We are introduced to a tiny yet diverse sample of these users in “#Followme.” In the film, Andriotakis discusses how Twitter has changed human interaction with Greek twitterati, as well as with renowned cyber-skeptic Evgeny Morozov, tech writer Jeff Jarvis, former Public Order Minister Michalis Chrysochoidis, and a self-styled anarchist troll sporting a dragon’s head mask. One of the first things he did when he started shooting was to have some of them meet offline in the same room. It didn’t work. “Interaction among them left a lot to be desired. Offline communication follows very different rules,” he says.

Most studies suggest Twitter is not a reliable indicator of public opinion. But does that mean it is an overrated, deceptive microcosm? Or can it not become more than the sum of its parts? Does it not, as many techno-optimists would like us to believe, have the power to mobilize toward a superior, offline end? “#Followme” inevitably discusses the role of digital technologies in propping up popular protest movements – a view made popular after pro-democracy uprisings in the Middle East and North Africa. “I used to think that Twitter is value-neutral. But it seems like I was wrong,” Andriotakis says. He quotes a metaphor first used by Morozov, author of “The Net Delusion: The Dark Side of Internet Freedom,” who compares the Internet with a car on an icy road. No matter how good your brakes are, he says, the car will not stop. What counts most, Andriotakis says, is the conditions in which you act and react. “Twitter has a democratizing, liberalizing potential but it really depends a lot on the overall level of media literacy, on how educated and well-trained people are,” he says.

Such concerns are clearly reflected in the issue of online etiquette. With commenters able to hide behind a veil of anonymity, Twitter and other online forums habitually degenerate into arenas of vitriol and hate. For Andriotakis, withholding your identity on the public domain defeats the purpose. “You should by no means ban anonymity, but you should not encourage it either. There is great benefit from being public. Sure, there are risks, but living in constant fear and mistrust will get you nowhere. Putting an issue out in public gives you, or perhaps somebody else, a better chance to deal with it,” he says. Andriotakis, who produced a documentary about the safety threat posed by illegal billboards along Greece’s highways, says the grassroots campaign for their removal, which included road accident victims and their families, would never have been as successful if it had been anonymous.

While some Internet users choose to disguise their identity, others work extra hard to feed and promote it. Several studies have established a link between social media and socially aggressive narcissism. Skeptics say narcissists have simply found a new outlet to vent their inflated egos. “We all want to be loved, we all want to be noticed and to be attractive. Make no mistake, we are interacting in the midst of an attention industry and we are naturally acting a bit like children, always seeking a bit of attention. But you should at least try to draw attention in a way that is true to yourself – even if it sometimes comes out a bit angry or nervous.”

@andriotakis for one, does.

The genealogy of violence

By Harry van Versendaal

When Dimitris Stratoulis, a leftist lawmaker, was assaulted by alleged far-right extremists at a soccer stadium last month, many in Greece found it hard to disguise feeling some degree of Schadenfreude.

It appeared that the tables had finally turned on Greece’s main SYRIZA opposition party, which has in the past failed to provide a convincing condemnation – some would say it in fact silently condoned – similar attacks on its political opponents.

Greeks have traditionally been more accustomed to social unrest and political disobedience than their European Union peers, but the meteoric rise of Golden Dawn, a neo-Nazi party that was comfortably voted into Parliament for the first time last year, has spawned a local Historikerstreit, a contested debate among politicians and pundits about the causes and the nature of violence.

Ideological hegemony

Interestingly, some critics have gone as far as to blame Golden Dawn’s shocking surge on the country’s left, which, despite losing the civil war, went on to win the ideological hegemony. Public tolerance of left-wing radicalism in the years following the end of the military dictatorship in 1974 – what is commonly referred to in Greece as “metapolitefsi” – allegedly laid the ground for Golden Dawn’s violent extremism in providing some sort of social legitimacy.

“Only blindness or bias would prevent someone from noticing the connection between public attitudes regarding the violence of the extreme left and the rise of the violent extreme right in Greece,” said Stathis Kalyvas, a political science professor and an expert on the subject of political violence at the University of Yale.

“If public attitudes vis-a-vis leftist violence had been different, the extreme right would have been much more constrained in its use of violence today,” he said, stressing however that there is no casual relationship between the violence of the two political extremes.

Blogger Konstantinos Palaskas, a contributor to the liberal Ble Milo (Blue Apple) blog, says that the antics of left-wing and anarchist troublemakers during protest marches and university and school occupations over the last 30 years, and the public’s acceptance of them, have significantly influenced the players of the new far-right.

“The left’s violent interventions, its disregard for the law, and the acceptance of its lawbreaking activity by a section of society – combined with the state’s tolerance of all this – were a lesson for people at the other end [of the political spectrum],” said Palaskas.

The habit forms at an early stage. The governing of universities has for years been hijacked by political parties and youth party officials. The country only recently scrapped an asylum law that prevented police from entering university campuses, hence allowing left-leaning activists to rampage through laboratories and lecture theaters.

Despite incidents of rectors being taken hostage, university offices being trashed and labs used for non-academic purposes, many Greeks remain uncomfortable with the idea of police entering university grounds and more than a few support SYRIZA’s promise to repeal the law if it forms a government.

Beyond the universities, left-wing unionists – like the Communist Party (KKE)’s militant PAME group – traditionally organize street blockades and sit-ins at public buildings as a form of protest. Mass rallies, interpreted by many as a sign of a vibrant democracy, regularly turn violent and destructive. Groups of hooded youths carrying stones and petrol bombs ritually clash with riot police, who respond with tear gas and stun grenades. Public property is damaged, banks are set on fire and cars are smashed, but arrests and convictions are surprisingly rare.

Serious injuries and fatalities were also rare, until May 2010, when three people were killed as hooded protesters set fire to a branch of Marfin Bank in central Athens during a general strike over planned austerity measures. Demonstrators marching past the burning bank shouted slogans against the workers trapped inside the building. No arrests have been made in connection with the murders, which many leftists have blamed – like other similar incidents – on agents provocateurs.

A few months later, Costis Hatzidakis, a conservative heavyweight who is now development minister, was beaten up by unidentified protesters before being led away bleeding on the sidelines of a demonstration against the then Socialist government’s cost-cutting policies.

The reaction of SYRIZA, a collection of leftist, even militant groupings, to such incidents has been rather ambiguous as the party – which denies links to violent groupings – has repeatedly fallen short of providing a clear-cut condemnation of violence.

“We condemn violence but we understand the frustration of those who react violently to the violence of the memorandum,” SYRIZA chief Alexis Tsipras said of the painful bailout agreement signed with the European Union and the International Monetary Fund. Critics responded by accusing the left of giving in to ethical relativism, by seeking to differentiate between “good” and “bad” violence as it sees fit.

A few months ago, SYRIZA refused to vote for a motion by the Parliament’s ethics committee that condemned violence, arguing that the text should refer to “racist violence” and not just “violence.” Party officials appeared concerned that the motion could be used to sabotage acts of popular struggle versus the injustices of the state. KKE, as is its wont, chose to abstain from the vote.

When the residents of Keratea, a small town 40 kilometers southeast of Athens, fought, often violently, with police forces for three months over the planned construction of a huge landfill in the area, Tsipras hailed the “town that has become a symbol for the whole of Greece.”

But nowhere has social tolerance of violence been more evident than in the case of domestic terrorism. November 17, a self-styled Marxist urban guerrilla group, assassinated 25 people in 103 attacks from 1975 until it was disbanded in 2002. One of the reasons the terrorists managed to remain elusive for so long, many analysts believe, was that its actions, mostly targeting American officials and members of Greece’s wealthy “big bourgeois class,” did not enrage the mainstream public, fed on years of anti-American rhetoric from long-serving socialist Prime Minister Andreas Papandreou.

“Public opinion, as recorded in several surveys, viewed terrorists either with sympathy or indifference. There was hardly any mass mobilization against this group,” Kalyvas said.

In an opinion poll conducted a few months before the dismantling of November 17, 23.7 percent of respondents – nearly one in four – said they accepted the organization’s political and ideological views, although most said they disagreed with its practices. Only 31.3 percent said they wanted the guerrillas to put their guns down and turn themselves in to the authorities. Later, many on the left slammed the government’s anti-terror law as an attempt to crack down on civil liberties.

For Kalyvas, in a public arena saturated with rhetorical violence – for example the increasingly frequent calls for hanging or executing traitors, especially during the Indignant protest gatherings in central Syntagma Square in the summer of 2011 – it was perhaps predictable that the violence of the extreme right may strike a large number of people as a quasi-legitimate political weapon.

“How surprising can it be to see the public responding in this way, after four decades of being consistently told that political violence can be justified?” he asked.

The rise of populism

Vassiliki Georgiadou, a political scientist at Panteion University in Athens, agrees that the tolerance of violence may have played a role in the rise of Golden Dawn. But there was nothing particularly left-wing about the displays of lawlessness, she points out.

“Sure, the law was often not enforced, there was an anything-goes mentality, a sense that people stand above the institutions,” Georgiadou said.

“But this was not an exclusively leftist outlook. It was more the outgrowth of a populist outburst that swept across the left-right spectrum. And it was a PASOK creation. PASOK was the creator of populism in the post-dictatorship era,” she said.

But it was not just the populism. Like other analysts, Georgiadou attributes Golden Dawn’s soaring influence to popular disillusionment with the country’s crumbling institutions.

“It was the discrediting of political institutions, of the political class, and of the operation of democracy that allowed anti-systemic, far-right extremism to flourish,” she said.

When Golden Dawn spokesman and MP Ilias Kasidiaris repeatedly slapped Liana Kanelli, a long-serving Communist deputy, in the face on live television last summer in a fit of frenzy, many, instead of being shocked, saw the move as an attack on the country’s bankrupt status quo, despite the Communist Party not having ever risen to power in any election. In contrast to most analysts’ expectations, Golden Dawn’s ratings rose following the incident.

The trend did not occur overnight. For more than a decade, public surveys have found Greeks to have among the lowest rates of trust in political institutions when ranked with their European counterparts. Only 11 percent of Greeks are satisfied with the way democracy operates in the country, a December Eurobarometer survey found, against 89 percent who said the opposite. A scant 5 percent said they have trust in political parties, while a slightly higher number, at 7 percent, said they have trust in the Greek Parliament.

Journalist Xenia Kounalaki readily points a finger at the obvious culprits: the nation’s mainstream political parties, PASOK and New Democracy, who have between them ruled Greece since 1974.

The daughter of a veteran Socialist politician, Kounalaki speaks of “the corruption, the entanglement between media owners and state contractors, and the sense of impunity,” which, she says, pitted a better-connected, privileged chunk of society against the disenfranchised lot that were left out of “the system.”

If the Greek left has something to regret in the surge of the far right, Kounalaki says, it’s that it chose to hold the moral high ground on the issue of immigration instead of articulating a more pragmatic alternative.

“Its stubborn anti-racist rhetoric was hardly convincing among the lower-income groups living in depressed urban centers, lending it a gauche caviar profile,” she said of the nation’s left-wing intelligentsia who preached multiculturalism from the safety of their suburban armchairs.

Greece’s porous borders, combined with the rather unworkable Dublin II convention, which rules that asylum applications must be heard in the first country of entry, made sure that the country became a magnet for hordes of unregistered migrants who eventually get stuck here in a semi-legal limbo.

Family resemblances

Like many others, Kounalaki may be willing to discuss any wrongs by the left in the rise of Golden Dawn, but she rules out any attempts to equate the radicalism on the two sides. Not only are such efforts unwarranted, she says, they are also dangerous.

“Equating the locking up of university professors with Greek neo-Nazi pogroms against migrants leads to relativism and, effectively, legitimizes Golden Dawn violence,” she wrote in a recent publication on violence.

The Hamburg-born journalist, who became the target of anonymous threats on the Golden Dawn website after she wrote an article critical of the party, thinks that equating the two types of violence amounts to a relativism that effectively legitimates far-right violence.

Others are not so sure. When a protest supported by members of Golden Dawn against the staging of Terrence McNally’s “Corpus Christi” led to the cancellation of the “gay Jesus” play’s premiere at the capital’s Hytirio Theater in October, several critics were quick to point to a similar incident in late 2009, when self-styled anarchists burst into a theater and damaged the stage at the premier of Michel Fais’s “Kitrino Skyli” (Yellow Dog), a play inspired by the hideous acid attack on Bulgarian labor union activist Konstantina Kouneva. The anarchists said they were against the theater cashing in on the woman’s ill fortune.

The fact is that left-wing activists have in the past prevented the screening of movies and forcibly interrupted speeches and book presentations.

“Golden Dawn’s hit squads are no different from the groups of left-wing activists that like to blockade streets, assault lawmakers or interfere with academic proceedings,” Palaskas said, adding that violence lies at the heart of both ideological doctrines, which, under certain conditions, treat force as a necessary means to a superior end.

“Attacking a student who collects rubbish around his university dorm, or a professor because he holds different views than you do is no different, from a humanitarian perspective, to attacking a migrant trying to make a living in this country,” he said, referring to a recent feud between students at Thessaloniki’s Aristotle University and leftists supporting striking municipal cleaners when the former tried to clean up growing heaps of rubbish on the campus.

But it is hard to see how such acts, illegal as they may be, can be compared to organized attacks against fellow humans.

“The violence of Golden Dawn carries a very specific ideological weight: discrimination on the basis of skin color or sexual orientation,” Georgiadou said.

“It’s a violence which is directed against individuals. It seeks to deny their universal rights in the most extreme manner and, on top of that, it involves an extreme form of physical abuse,” she said.

The United Nations High Commissioner for Refugees (UNHCR) and other groups recorded 87 racist attacks between January and September last year in Athens, Piraeus and Patra. In 50 of those incidents, the victims suffered serious bodily harm. In 15 of them, victims accused police officers of using violence against them. Many immigrants are reluctant to report such abuses because they don’t have documents or mistrust the police.

Those who put the two types of violence in the same bag seem to suggest that scrapping leftist violence of its social legitimacy would make it easier to combat far-right violence. However, says Giorgos Antoniou, a historian at International Hellenic University, it’s hard to see why one thing would lead to the other.

“Despite the political and social consensus to deal with far-right extremism, this has not been enough to curb [the phenomenon], a fact which underscores the complexity of the situation,” he said.

Part of the system

Perhaps it would be more interesting to examine why Greek society is not willing to condemn violence in general. Part of the explanation can be found in its modern history. During the Second World War, the country suffered massacres and famine in its fight against the Nazis. The specter of the 1967-74 dictatorship also hangs heavy over the country’s modern politics. Far-right violence has bad historical connotations for it is associated with memories of the so-called right-wing “parastate,” the junta and torture.

“Although leftist violence has its origins in equally anti-systemic reasons, motives and objectives, it would be hypocritical not to acknowledge that, for better or worse, it benefits from having been absorbed into the country’s political culture,” Antoniou said.

“The purportedly anti-systemic violence of the far left is in a way at the same time also systemic because a big chunk of the political system and society has accepted it as an integral part of Greek political culture,” he said.

Each time activists used Facebook and other social media to organize peaceful demos against violence in the recent years, these only drew very sparse crowds.

As part of the national narrative, Antoniou says, this type of violence is seen as less of a threat to the nation, thus “undermining democracy in the long run.”

However, should attacks by ultranationalist thugs spread and diversify, people like Stratoulis may eventually come to develop a more inclusive understanding of violence, condemning it in every form: whether racial, sexual or political.

Tweeting to the converted

By Harry van Versendaal

Next time you want to get an idea of who is going to win the elections, make sure you log out of your Twitter account first.

“I was led to believe that Drasi would easily gather more than 4 percent,” says journalist Dimitris Rigopoulos, who followed Greece’s recent election campaign through social media.

He was not alone. Stories and discussions trending on social media networks such as Twitter and Facebook ahead of the May 6 polls convinced many that the pro-reform, free-market party led by former minister Stefanos Manos would put on more than a decent showing.

In the end, Drasi collected a scant 1.8 percent of the vote, a result that killed its ambition of making it into Parliament. In fact, none of its political kin — Dimiourgia Xana (Recreate Greece) and Democratic Alliance — cleared the 3 percent threshold which would grant them seats in the House. Opinion polls, a more traditional tool for measuring voters’ intentions, had safely predicted the failure.

Are people reading too much into social media? Yes, some experts suggest, arguing that the political content of social networking sites like Facebook or Twitter is by no means representative of the general population.

“I do think Greece’s liberals are over-represented in the social media, particularly on Twitter,” says Manolis Andriotakis, a journalist, author and social media expert.

Drasi currently has more than 4,800 followers on Twitter (about 4.2 followers per 100 Drasi voters), which is more than half of the 8,140 (about 0.7 followers per 100 ND voters) following New Democracy, the party which came first in the polls.

“Liberals have hijacked Twitter, so to speak, because they realized from early on that social media are basically a platform for debate — and debating is something they like,” says Andriotakis.

Studies suggest the phenomenon is not exclusive to Greece. Scientists at the Pew Research Center in Washington recently found that Internet users who identify themselves as moderate or liberal are more likely than conservatives to be involved in social networking sites.

The blogosphere, on the other hand, has pretty much remained property of leftists given their soft spot for long-winded theories and analyses, says Andriotakis, who is the author of “Blog: News From Your Own Room.” But sites like Facebook and especially Twitter — the revolutionary microblogging tool that limits content to 140 characters — are encouraging bloggers to leave some of their habits behind.

“Social media have pushed these people to become more concise,” Andriotakis says.

The last elections saw Greek parties and candidates embrace social media like never before. Prompted by a lack of cash that took a toll on costly communication campaign tactics such as television ads and leaflets, Greek parties went online to share their message ahead of the vote. Driven by a dedicated crowd of mostly young, tech-savvy staff and supporters, smaller parties in many ways outdid their bigger but slower-moving rivals.

However, some analysts say, if Greek liberal parties enjoyed a strong presence in the social media, it was not because of the ideas they stand for, but because they were alone in openly discussing issues seen as crucial by the local intellectual elite, such as the need for immediate and far-reaching reforms.

“Liberal ideas as such have little influence in Greek society,” journalist and blogger Thodoris Georgakopoulos observes.

Limited influence

Pro-liberal or not, the overall influence of social media in Greece should not be overestimated. Quite the opposite in fact, as figures show that the penetration of the Internet in Greek homes is surprisingly low. Around 40 percent of people here use the Internet compared with 80 percent in the UK. Less than 2 percent are on Twitter. Using these sites as maps for political behavior is, well, wrong.

“Social media are like a distorting mirror. Those who are most active are part of a self-loving intellectual elite,” Georgakopoulos says. Perhaps you could draw some conclusions from the more mainstream networking sites like Facebook or even from user comments on YouTube, he says, referring to the popular video-sharing site — but again, “they would hardly be representative of society at large.”

Part of the problem is that even those users who do surf the Internet don’t grasp its potential. “A lot of people still browse the Internet in a linear fashion, just like they do with television or a newspaper,” Andriotakis says, meaning that people tend to navigate the Internet in a linear pattern — on click at a time, like it’s a TV or radio broadcast. Users are not the only ones sticking to old habits. While the country’s traditional media have increasingly occupied space on the World Wide Web, they have clumsily used it as a noninteractive, Web-based mirror of their existing content. That said, one should one underestimate the influence of traditional broadcasters on social media. Figures provided by the Harvantics social media metrics website show parties and candidates trending on Twitter and Facebook after appearing on TV.

But while techno-optimists praise social media for providing us with more diverse sources of information — take, for example, the indirect exposure from retweeted messages — skeptics insist that the Internet can, in fact, narrow our horizons.

Businesses try to sway us by tailoring their services to our personal preferences; Twitter tells us who we should follow based on our existing contacts; Amazon recommends books based on our buying history; iTunes suggests songs we might like based on our music library. We, in other words, run the risk of getting trapped in a “filter bubble,” missing out on information and stimulants that could challenge and expand our worldview. Similarly, our Twitter feed can feel more like an echo chamber of like-minded friends.

“You pick your own sources so you are selectively exposed to information. You only see a part of reality. You create your own microcosm. And this is something you need to always keep in mind,” says Katerina Petraki, a public sector food inspector who casually uses Twitter to access views and information that are filtered out of mainstream media outlets.

Not all is bad, of course. It may be that the idea Facebook or Twitter can change your mind-set is an illusion, Rigopoulos admits. “But thanks to the social media, I discovered there are a lot more people out there who actually see things the way I do,” he says.

“It’s not that this community of like-minded people is expanding. It’s just that we get to know each other.”

Made in Greece

Illustration by Manos Symeonakis

 

By Harry van Versendaal

In a white, minimalist bedroom, a man in boxer shorts is getting dressed. His sated partner lies in bed. The door opens, and an older, besuited man walks in. Calmly, the woman introduces her lover, and her husband promptly asks him to lunch. And then the slogan flashes on the screen: “We Greeks aren’t like this — why should our furniture be?”

As Greece tries to deal with a contracting economy and sky-high unemployment, local businesses are trying to gain an advantage over the competition by advertising their Greek credentials. This commercial for Neoset furniture, poking fun at the local company’s bigger Swedish rival, is only one of many new ads popping up on the radio, television and in the press that are pitching the Buy Greek message.

“Despite Neoset being a Greek company that has worked in the sector for over 30 years, it’s the first time it has ever come out so strongly in advertising its products’ provenance,” the company’s retail marketing coordinator, Marita Kazadelli, said in a recent interview.

“As a company, but also as consumers, we want to support Greek companies and Greek products, so in this way we show our support for Greek businesses, Greek exports, Greek workers and all the rest,” she said.

A whole variety of businesses from travel agents to the fashion industry are catching the trend.

One of these is Helmi, a Greek company that makes edgy clothes for women who until now, its officials admit, had let consumers think it was not local.

“For years our customers considered us a foreign company, an assumption which… we never tried to correct. Now, however, we are letting our consumers know that this supposedly foreign brand is actually Greek,” Helmi CEO Dimosthenis Helmis said.

A radio ad by Bic, the France-based company specializing in the manufacturing of stationery products, lighters and razors, claims that 97 percent of the company’s disposable razors are manufactured in Greece. Around 860 million razors were manufactured in Bic’s factory near Athens last year, 90 percent of which were exported to 153 countries, according to the company website.

But nowhere is the Buy Greek penchant more prominent than where Greeks already held a strong position: the dairy and food market.

Melissa pasta last year used its Greek identity as the central slogan for a big campaign celebrating the firm’s 60th anniversary.

People at the company herald the newfound patriotism.

“I think this trend is natural and that it was late coming. Turks always bought Turkish products, the Germans always bought German products, why did Greeks think Greek products were inferior?” public relations manager Tina Kikiza asked.

The company has for years had to combat the general wisdom that Italian pasta is the best. What many people do not know, says Kikiza, is that many Italian rivals depend on wheat imports from Greece for their products.

The company’s turnover has not been dented by the economic crisis, climbing from 45 million euros in 2007 to 70 million in 2010. It is expected to reach a similar level in 2011.

Marketing pitfalls

However, marketing experts are wary of the long-term implications of the Buy Greek drive.

“All products are now brands. Their image is important to their viability. So the question is not whether Greek products are better or worse, but what their being defined as Greek has to add to their brand image,” said Daphne Patrikiou, associate creative director at the BBDO advertising agency.

Strategies vary. Some companies — not always Greek-owned — have adopted a consistent corporate approach, emphasizing their contribution to the local economy. The more opportunistic have pitched their Greek credentials with one-dimensional advertising campaigns or with simply putting “Made in Greece” stickers on their products to encourage impulse buying.

To be sure, not all firms have an interest in advertising their Greekness. Those who have for years invested in strategic planning, like eco-friendly detergent manufacturer Planet or natural skincare company Korres, are rather laconic about their origins, reaping instead the benefits of their longstanding niche strategies.

“Being associated with a Greek identity may benefit a product in the short term, but it could backfire in the long run,” Patrikiou said.

Particularly for companies specializing in hi-tech products and devices, experts warn, a Buy Greek strategy could be damaging. Computer and technology retailer Plaisio has made a profitable business in branding its own PC series, but success is attributed to its value-for-money image, not its being Greek.

Irrational exuberance

Made in Greece has never been associated with innovation, quality or style. And this one of the reasons why the country has for decades spent more than it made as consumers looked outside for good products.

But the situation really spun out of control after the country joined the eurozone in 2001. Thanks to the stable and trusted currency, Greeks were able to borrow cheaply. The balance of trade took a nosedive as Greece imported more goods than it produced.

In 1990, Greece’s balance of trade deficit was 446 thousand euros, by 2002 it had soared to 1.7 billion, while in 2006 it hovered at 2.1 billion. Meanwhile, Greek imports in 1990 were valued at 1.6 billion euros; in 2002 the figure went up to 4.7 billion and by 2006 it had skyrocketed to 5.9 billion.

The overconsumption of foreign goods also had a cultural aspect. After a long stretch of political instability and poverty, the newly empowered Greeks — often powered by provincial attitudes — developed a soft spot for foreign goods. The figures were backed by anecdotal stories of Greeks infamously storming London’s Harrods and Selfridges on weekend shopping sprees.

The situation prompted a reaction by the now defunct association for the promotion of Greek products. A Buy Greek promo made at the time mocked Lakis, a tacky character showing off his flashy designer buys — all foreign imports. At least Greeks created their own word for the trend, “xenomania,” meaning the extreme love for all things foreign — a regular topic of high school essays during the 1980s and 90s.

These days, the Buy Greek message is mostly spread by private firms and business associations, while a number of Facebook pages and citizen groups have also added their voices to the campaign. The Greece520.gr website for one aims to inform consumers that products carrying bar codes starting with 520 are made in the country.

The costly truth

The campaigns seem to be paying off. The National Confederation of Hellenic Commerce recently said sales of local products have gone up 44 percent this year as Greeks turn away from dearer imports.

“It seems crazy to me to buy American rice when I can buy Greek-grown rice,” said Katerina Petraki, a mother of two who works as a food inspector.

In the case of foodstuffs, Petraki says, she usually prefers Greek products — including the supermarkets’ increasingly popular own-name brands. They are just as good, she says, and at the same time you support homegrown products.

“I mean, I know it’s a profit-driven ideology — but why not support it? After all, it will help us become more competitive,” she said.

But not everyone appears convinced. Products made here often cost more and some consumers won’t hesitate to opt for cheaper foreign-made items to help their own finances.

“I haven’t started buying more Greek products because of the crisis. I buy what’s on sale. I look at the price, not the origin,” said Maria Andritsou, a civil engineer who has been unemployed for over a year.

“Until now I used to buy Greek flour. Now I buy foreign-made,” said Andritsou, the mother of a 3-year-old daughter.

People like her dislike the idea of having to accept poorer quality or more expensive products in the name of alleged benefits to the national collective. Such misplaced patriotism, she says, would be like a reward to substandard local suppliers.

“Greek manufacturers have overcharged for so long. Why should I support them now?” she said.

The costly truth is that concepts like home economics and consumer education have long been mostly alien to the average Greek. Consumers rarely did any market research, thus discouraging price competition among local retailers. Greek products were as a result more expensive than their foreign counterparts, which made little economic sense given the cost of transport and logistics.

Who gains?

Consumers often complain it’s hard to know if their money goes to the right place. Product identity in the globalized marketplace of complex ownership structures and competing loyalties can become uncomfortably fuzzy.

The fact is it’s not always clear where products are manufactured or who profits. The Misko pasta factory is controlled by the Barilla Group, Marinopoulos has been taken over by Carrefour, even Metaxa, the world-famous brandy maker, is now owned by France’s Remy Cointreau Group.

But commerce is not necessarily a zero-sum game. Although owned by Barilla, Misko still makes the brand’s products using Greek raw materials. For obvious commercial reasons, Barilla has kept the famous Misko brand logo featuring a Greek Orthodox monk riding a donkey. But, more importantly, the Italian giant operates one of Europe’s biggest pasta factories in Viotia.

Foreign companies like Ikea, Bic or the AB Vassilopoulos supermarket chain, which is controlled by Belgium-based retailer Delhaize, are keen to stress their contribution to the local economy, since they employ thousands of Greek staff and pay taxes to the Greek state.

“We don’t see ourselves as a foreign supermarket,” AB’s communication manager Alexia Macheras said, noting that the company is the fifth-biggest employer in Greece with more than 11,000 staff.

She said AB has for years supported local production by promoting homegrown goods while running campaigns to support Greek foods, clothes and tourism.

I want that Pony

Despite upbeat early statistics, experts insist that Greekness alone is not enough to shape people’s long-term purchase preferences and ensure sustainable growth for the companies.

“Consumers can see through advertising practices and remain rather skeptical toward them. They need a stronger sell to adopt a habit. A product’s national identity is not a strong sell on its own,” Patrikiou said.

Business gurus have a tendency to urge us to see crises as opportunities. Reports last month said that former Greek car manufacturer NAMCO is due to begin production of a new version of the poor man’s SUV, the Pony, which hit the country’s streets in the late 1970s and early 80s. If Greece were to exit the eurozone and return to a devalued drachma, beloved products like quality German cars would be out of reach for local consumers, who would have to depend heavily on locally made products. It would be interesting to see then how many people here would give up their dearest BMW or Mercedes for the more humble Pony.

Seeing is believing

Photo by Joseph Galanakis

By Harry van Versendaal

When Thimios Gourgouris first caught the news of furious rioting in downtown Athens in December 2008, he reached for his Nikon camera. As the Greek capital surrendered to an orgy of violence and looting sparked by the fatal shooting of a teenager by police, the curious young man from the suburbs took to the debris-strewn streets to document the mayhem.

Three years later, the number of people like Gourgouris have skyrocketed. As public rallies against the Socialist government’s austerity measures — sanctioned by the European Union and the International Monetary Fund, the debt-choked country’s foreign creditors — keep coming, more people seem to have set aside the traditional flag and banner for a more versatile medium: the digital camera. Just type “Greek protests 2011” into Google Images and you’ll get more than 5 million results.

This burst of interest in user-generated content is propelled by more than one reason. But, like elsewhere around the world, it is principally born out of public skepticism toward conventional media.

“I want to see with my own eyes what is happening out there. I stopped relying just on the stuff I was being fed by television,” Gourgouris, a tall man with a dark beard and expressive eyes, said in a recent interview.

Greece’s mainstream media have not escaped unscathed from popular criticism of the country’s institutions. Television channels and newspapers — traditionally associated with the nation’s political parties — are seen as pandering to political and business interests.

“I only trust what I see,” Gourgouris said.

Born in 1980, Gourgouris has never belonged to a political party. A former graphic designer who now works as a commercial representative in Elefsina, a small town west of Athens, he dreams of one day becoming a war photographer. The streets around Syntagma Square make good training ground, he jokes. When venturing into the urban scuffles, he wears gloves, body armor and a green Brainsaver helmet equipped with a built-in camera. “Last time a piece of marble hit me on the right shoulder,” he said.

Gourgouris makes a point of sharing all of his pictures on Flickr, the image- and video-hosting website. All his photographs are free to download in high resolution. One of his shots from the latest riots shows a riot policeman trying to snatch an SLR camera from a man standing in Syntagma Square. A woman reacts to the scene while trying to protect a fellow demonstrator who appears to be in a state of shock.

“If I had to keep a single image from the protest, it would have to be that one,” he said.

Protest 3.0

Around the globe, protests are reshaped by technology. Ever-cheaper digital gadgets and the Internet are transforming the means and the motives of the people involved in ways we are only starting to witness.

Last spring, the twitterati hailed the “social media revolutions” in Tunisia and Egypt as protesters made extensive use of social networks to bring down their despotic presidents. Facebook and Twitter played a key role in fomenting public unrest following Iran’s disputed election in 2009. Like Iran, Libya showed the same media are available to the autarchic regimes.

Greece is not immune to social and technological forces. In May, thousands of people responded to a Facebook call by the so-called Indignant movement to join an anti-austerity rally at Syntagma and other public squares across the country. Demonstrators, who have since camped in front of the Greek Parliament, use laptops to organize and promote their campaign through the Net.

When individuals’ behavior changes, mass protests also change. Gourgouris says that whenever he sees the police arresting a demonstrator, he feels that by running to the scene an officer will think twice before exerting unnecessary physical force.

“When everybody is filming with their cell phones, you’re not going to beat the hell out of that person,” he said.

Switching places

Technology is also transforming the news business, as ordinary folk get involved in the gathering, filtering and dissemination of information.

“It’s evolution,” said Pavlos Fysakis, a professional photographer in his early 40s. He says that this type of guerrilla journalism may not guarantee quality, but it is certainly a force for pluralism.

“The news now belongs to everyone. It comes from many different sources, and it is open to many different interpretations,” said Fysakis, who is one of the 14 photojournalists to have worked on The Prism GR2010 multimedia project, a collective documentation of Greece during last winter that is available on the Internet.

If there is one problem will all this input, Fysakis says, it has to do with the diminishing shock factor. With all the imagery out there, he warns, audiences as well as photographers risk getting a bit too accustomed to graphic images.

“Violence is demystified. We almost think it’s normal to see a cop beating up a person on the street. The image is everywhere, as if [the event] is occurring all the time,” Fysakis said.

User-generated footage of the June 29 demonstrations depicted riot police firing huge amounts of tear gas and physically abusing protesters, including elderly men and women.

The apparently excessive use of force by police is the subject of a parliamentary investigation. Meanwhile, a prosecutor has brought charges against the police for excessive use of chemicals and for causing bodily harm to citizens. Amnesty International has also condemned the police tactics.

Exposed

For Liza Tsaliki, a communications and media expert at the University of Athens, crowdsourced content “is laden with democratic potential.”

“Civilian footage of the riots has widened our perspective and understanding of what actually happened,” she said of the June demonstrations.

A few hours after the protests, the Internet was churning with footage apparently showing riot squad officers escorting three men who had covered their faces and appeared to be wielding iron bars, prompting suggestions that the police had either placed provocateurs within the protesting crowds or that the force was offering protection to extreme right-wing protesters who were battling leftists.

However, an official reaction (a statement by the minister for citizens’ protection that left a lot to be desired) only came after television channels had aired the controversial video.

Trust them not

To be sure, citizen journalism is far from perfect. A lot of the rigor and accuracy associated with traditional news organizations inevitably flies out the window. Ordinary people cannot perform, or are insensitive to, the (meticulous but costly and time-consuming) fact-based reporting, cross-checking, sourcing and editing of newsrooms proper.

A survey conducted in the UK a few years ago found that 99 percent of people do not trust content on blogs and forums uploaded by their friends and the rest of the public.

Lack of verification and eponymity is not the only problem, as input from non-journalists is not necessarily synonymous with objectivity.

Writing in Kathimerini about the controversial video, liberal commentator Paschos Mandravelis criticized social media users for unquestioningly embracing what seems to confirm the views they already hold.

“The T-shirt he was wearing to cover his face, which is usually offered by every protester as a sign of innocence (‘I was wearing it to protect myself from the tear gas’) was, in this case, used as a sign of guilt (‘It’s obvious. These are the hooded troublemakers’),” Mandravelis wrote.

Tsaliki agrees that not everything captured by amateur journalists is necessarily benign.

“Even in these latter cases, a certain alternative reality can be constructed under the guise of the non-mediated experience,” Tsaliki said.

“All you need is a certain choreography, some volunteers and a smartphone,” she said.

But the speed and diversity of social media is hard to beat. After all, it was a Pakistani Twitterer grumbling about the noise from a helicopter that gave the world live coverage of the American raid that resulted in the killing of Osama bin Laden in May.

Before that, it was some blurry footage of Alexandros Grigoropoulos’s murder in Exarchia, captured with a phone camera by a resident standing on a nearby balcony, that fanned Greece’s 2008 riots.

Traditional media have tried to take advantage of the trend, launching citizen journalism platforms of their own — CNN’s “iReport” or Al Jazeera’s “Sharek,” for example. And as suggested by Al Jazeera’s mining of the social media during the Middle East uprisings, the use of citizen-produced material can help commercial networks come across as the “voice of the people.”

“They overtly take the side of the protesters against these regimes. And their use of social media and citizen generated content gives them the ammunition and credibility in that campaign,” blogged Charlie Beckett, founding director of Polis, a journalism and society think-tank at the London School of Economics.

Preaching to the converted?

The Internet has changed the way people organize themselves and protest, but has it really helped expand the reservoirs of activists on the ground? Experts are divided on the issue.

For one thing, cyber-pessimists are right that support-a-cause-with-a-click attitudes produce great numbers but little commitment. Web-powered activism, Tsaliki adds, is still a lot about preaching to the converted.

“The Internet will chiefly serve those activists and groups that are already active, thus reinforcing existing patterns of political participation in society,” she said.

But Gourgouris is confident that simply by recording and sharing the message of a demonstration, you are increasing its impact.

“The world isn’t beautiful. I record the ugliness so I can put it out there and — to the extent that I can — fix it. I am trying to raise awareness. I am saying, ‘Here’s the violence of the people behind masks’,” he said.

As always, some people out there prefer more direct forms of engagement. As photographers zigzagged through the infuriated crowds at a recent demo, one hooded youth shouted at them to “put down the cameras and grab a stone.”

The kindness of strangers

By Harry van Versendaal

“Show me your friends and I’ll show you who you are,” the saying goes. Dr Nicholas Christakis, 47, a physician and sociologist at Harvard University now says we may as well show the friends of our friends.

After studying a database of some 5,000 people over the course of 20 years, Christakis and collaborator James H. Fowler found that social networks can transmit things like obesity or smoking but also moods like happiness. More amazingly, Christakis claims, emotions can travel even between people who don’t know each other directly. For that finding, he was included in the TIME’s “100 most influential list” for 2009. The Greek American scientist talked to Athens Plus explaining, among other things, why we shouldn’t quite expect the ripple effect reaching our office cubicles.

First of all congratulations for making the list of the 100 most influential people of TIME magazine. Do you think this will help your work in any way?

This sort of unexpected recognition draws attention to this kind of work. And the kind of work we’re doing is to study social networks. We are very interested in why people have networks and what purpose networks serve. It is pretty obvious that people are influenced by the people they are directly connected to, but what is much more interesting is how people are influenced by people they’re not connected to. We are not interested in person-to-person transmission but person-to-person-to-person – like three degrees of influence.

Last week Sydney hosted a conference examining the causes of happiness. Do you think some people are born happier than others?

Yes, I do. It’s not totally genetic, but there is no doubt that there are disposition. Part of the variation of who’s happy and who’s not can be explained by genes.

Is happiness measurable? Have you based your research on a certain definition of happiness or on people’s statement of being happy?

We do use a standard measure of happiness. There are different ways of measuring these things, but I do think it’s possible. Human beings, we observe all kinds of subjective things all the time; we see whether people are in pain or not, we draw conclusions about people’s honesty or badness all the time.

According to a recent report, Denmark, Finland and the Netherlands rate at the top of the world’s happiest places. Could your theory explain why people in some countries are happier than others?

Our work is about social networks. We look at how all kinds of things, ideas, behaviors, emotions spread in social networks. It’s easy to imagine how things like germs or money move across social ties. But we are interested in how unconventional things like hate or desire, behaviors or emotions move across social networks.

Could it be that happy or obese people for that matter are simply drawn to each other?

Of course that’s a possible explanation, but our work takes that into account. There’s a variety of possible explanations for this clustering of similar individuals within networks. One is a good Greek word, “homophily,” which is birds of a feather flocked together. So people who exercise hang out with people who exercise, people who are happy hang out with people who are happy. Another possible explanation is that some other factors that make people have similar traits in unison for example maybe there is an economic recession and that makes a lot of people unhappy. If you and I are friends and we both work in the same factory and lose our jobs we’re both going to become unhappy but not because I made you unhappy but because we were exposed to this other factor. And a third possibility is that my unhappiness causes your unhappiness and it is important in these kinds of analyses to take all of those possibilities into consideration.

You have said that the spread of happiness is more geographically limited than the spread of obesity is that so?

Our interest is in how things spread in social networks. But not everything that spreads in a network spreads by the same mechanism. And we think that emotions require face-to-face contact. And that has to be some kind of interaction. So therefore people who live far apart from each other may not come into contact with each other.

What about Schadenfreude. Does that contract your theory in any way?

For sure there is Schadenfreude. But on average there is more of the opposite. In our work we found that happiness does not spread among coworkers. We thought that this might be because of Schadenfreude.

Back to social networks now. You have said that the architecture of social networks and our position in them is genetically affected. Are you saying something other than that being shy or outgoing affects your status in society?

Yes we are. Most people wouldn’t be surprised if you said that some people had many friends and some people had few friends, some people are shy and some people are outgoing and that this has a partially genetic basis. We all know people who are from birth very shy for example. So if I said that some people had two friends and some people had ten friends the fact that that had a partially genetic basis would not be surprising. But here is something that should surprise you. I might have four friends and you might have four friends but my four friends might all know each other and your four friends might not know each other. This is something called transitivity in social networks. And it turns our that you and I would have different genes. What we find is something very interesting. We find that if Tom, Dick and Harry are in a room, whether Dick and Harry know each other depends not just on Dick and Harry’s genes but also on Tom’s genes. It’s very bizarre. If Dick and Harry know each other depends on a third person’s genes. And we think the reason is that people have a genetic tendency to introduce their friends. Some people are more likely to introduce their friends than others.

Where does religion fit in all this? Would you say that religious belief can be contagious like happiness or a habit?

I believe that religious beliefs spread, absolutely. That’s one way. Another way is one of the functions of religion is to bind social networks together. So if you and I both believe in the same god, I can feel connected to you even if I don’t know you. It’s like we’re friends of a friend.

Have you been able to draw any significant patterns from online social networks like Facebook or Twitter?

We’ve been doing some work with Facebook. We’ve looked at for instance smiling on people’s Facebook profiles. People who smile in their profile pictures have more friends who smile in their profile pictures and also have more friends in general.

Some scientists have criticized you of not having replicated your findings.

That’s not true. We’ve replicated our findings in several ways and other scientists have also replicated our findings. So for example our obesity findings we published a replication in the journal of Health Economics and our happiness findings have been replicated by several other groups both at Warrick and Oxford University in England.

What do you plan on focusing on next?

We are looking at the biology of social networks.

(This interview was first published in Athens Plus in May 2009)


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